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White Paper Hosted CRM Buyer's Guide Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CR...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: July 2007
Inside CRM
White Paper Hosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
White Paper Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support Now you can sit at your desk and solve the toughest support problems, remotely. Sure, you can visit all your employees or customers and solve their support issues at thei...

Tags: Call Centers, Peripherals, On-demand, NTRglobal, Mice

Sponsored by: NTRglobal
Date: November 2006
NTRglobal
White Paper Microsoft Dynamics: Enabling Real-World SOA to connect your business vision with software Microsoft Dynamics has made investments in Web services and other Service Oriented Architecture (SOA) technologies across our product lines to help customers take a "Real...

Tags: Enterprise Software, Vision, Software, Service-Oriented Architecture (SOA), Productivity

Sponsored by: Microsoft
Date: March 2007
Microsoft
White Paper Microsoft Dynamics RoleTailored Interface Business Productivity Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them tools that im...

Tags: Business Operations, Strategy, Strategic Planning, Research & Development, Productivity

Sponsored by: Microsoft
Date: March 2007
Microsoft
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Training UCCXA - Cisco Unified Contact Center Express Advanced Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Availa...

Tags: Best Practice, Server, Recorder, Pod, It Operations

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
White Paper Sales Force Automation Comparison Guide Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of featur...

Tags: CRM, SFA, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White Paper On-Premise CRM Comparison Guide If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White Paper Call-Center Comparison Guide Compare these VoIP call-center vendors to find the best one for your business. So, you know that a VoIP call-center enhances customer service and, in return, help...

Tags: Call Centers, VOIP, Telephony, Telecommunications, Software

Sponsored by: VoIP-News
Date: January 2008
VoIP-News
White Paper Hosted CRM Buyer's Guide Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CR...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: July 2007
Inside CRM
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White Paper Hosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
Webcast Webcast: Growing Your Business with CRM Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes t...

Tags: Advertising & Promotion, Strategy, Software, Product Marketing, Marketing

Sponsored by: BNET
Date: September 2008
BNET
White Paper Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support Now you can sit at your desk and solve the toughest support problems, remotely. Sure, you can visit all your employees or customers and solve their support issues at thei...

Tags: Call Centers, Peripherals, On-demand, NTRglobal, Mice

Sponsored by: NTRglobal
Date: November 2006
NTRglobal
White Paper TechRepublic Resource Guide: How well are you meeting your customers needs? To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs....

Tags: Inside CRM, Marketing, Marketing Research, TechRepublic Inc.

Sponsored by: TechRepublic
Date: July 2008
TechRepublic
White Paper TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM) This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This ...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Inside CRM

Sponsored by: TechRepublic
Date: July 2008
TechRepublic
White Paper TechRepublic Resource Guide: A firsthand look at successful CRM implementation CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: TechRepublic
Date: July 2008
TechRepublic
Case Study Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke...

Tags: CRM, Enterprise Software, HP ProCurve, Microsoft Corp., Microsoft Dynamics

Sponsored by: Microsoft
Date: May 2008
Microsoft
Case Study Microsoft Dynamics CRM Online - The Norris Group Case Study At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming rest...

Tags: Business Operations, Online Communications, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Microsoft Dynamics CRM Online - The Linc Group Case Study The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build...

Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study 1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. C...

Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c...

Tags: Human Resources, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Dynamics CRM 4.0

Sponsored by: Microsoft
Date: March 2008
Microsoft
White Paper Microsoft Dynamics CRM 4.0: Performance and Scalability - Bandwidth Utilization Improvements Microsoft Dynamics CRM business software is designed to help enterprise organizations achieve a 360-degree view of their customers across marketing, sales, and service. E...

Tags: Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Network, Performance

Sponsored by: Microsoft
Date: March 2008
Microsoft
White Paper Microsoft Dynamics CRM 4.0: Performance and Scalability - Database Scalability for the Enterprise Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test bas...

Tags: Customer Relationship Management (CRM), Software, Scalability, Product Marketing, Performance

Sponsored by: Microsoft
Date: March 2008
Microsoft
White Paper Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c...

Tags: Human Resources, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Dynamics CRM 4.0

Sponsored by: Microsoft
Date: February 2008
Microsoft
White Paper Microsoft Dynamics: Enabling Real-World SOA to connect your business vision with software Microsoft Dynamics has made investments in Web services and other Service Oriented Architecture (SOA) technologies across our product lines to help customers take a "Real...

Tags: Enterprise Software, Vision, Software, Service-Oriented Architecture (SOA), Productivity

Sponsored by: Microsoft
Date: March 2007
Microsoft
White Paper Microsoft Dynamics RoleTailored Interface Business Productivity Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them tools that im...

Tags: Business Operations, Strategy, Strategic Planning, Research & Development, Productivity

Sponsored by: Microsoft
Date: March 2007
Microsoft
White Paper Optimizing Operations Across the Supply Chain: Demand Planning Technologies Reduce Inventories, Spur Collaboration Read this paper by John Brandt to see how demand planning software packages can help manufacturers to: Establish baseline sales forecasts, incorporating multip...

Tags: Collaboration, Supply Chain Management (SCM), Supply Chain, Software, Sales Strategy

Sponsored by: Microsoft
Date: February 2006
Microsoft
White Paper Manage Your Operations for Greater Profitability with Retail Chain Manager for Microsoft Dynamics AX Midsize retailers face the same inventory planning and control challenges as their larger competitors, though they typically do so with far fewer resources and less-devel...

Tags: Microsoft Corp., Microsoft Dynamics, Retail, Retail Company

Sponsored by: Microsoft
Date: January 2006
Microsoft
White Paper Asserting Control, Seizing Opportunity in High Tech: Five Critical Success Factors High-tech manufacturers need integrated enterprise systems that allow them to identify and act quickly on new business opportunities. This white paper highlights five cri...

Tags: Financial Services, Marketing, Product Marketing

Sponsored by: Microsoft
Date: January 2006
Microsoft
White Paper The Future Sales Force - A Consultative Approach If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or contact manageme...

Tags: Contact Management, Sales, Sales Force, Sales Force Management, Sales Strategy

Sponsored by: Microsoft
Date: September 2004
Microsoft
White Paper Smarter Supply Chain Utilization for the Retailer This paper introduces various supply chain concepts and explains their importance. It describes initiatives being undertaken by the largest retailers and reviews what sma...

Tags: Enterprise Software, Retail, Retail Company, Software, Supply Chain

Sponsored by: Microsoft
Date: January 2004
Microsoft
White Paper How to Get to the Numbers that Matter in Retail This white paper reviews various aspects of retail financial management and draws important lessons for small and mid-size retailers. It addresses a wide range of topics ...

Tags: Finance, Financial, Financial Accounting, Financial Management, Financial Planning

Sponsored by: Microsoft
Date: January 2004
Microsoft
Presentation Microsoft Dynamics GP Demo Learn how Microsoft Dynamics GP Financial Management Software can help you improve purchasing, budgeting, invoicing, forecasting, and inventory management so you c...

Tags: Enterprise Software, Financial Services, Microsoft Corp., Microsoft Dynamics, Sales

Sponsored by: Microsoft
Microsoft
White Paper IBM and SAP: Innovate. Collaborate. Grow. This brochure shows how IBM and SAP can help you utilize your resources in new and better ways and realize higher efficiencies to increase the business value of your inve...

Tags: Finance, IBM Corp., Investment, Management, SAP AG

Sponsored by: IBM
Date: May 2008
IBM
White Paper The best manufacturing articles of last year are compiled for you right here The manufacturing landscape is more complex now than ever. Technology is driving change. Supply chains are crossing hemispheres. And new markets are emerging daily. Manuf...

Tags: Manufacturing

Sponsored by: IBM
Date: January 2008
IBM
Resource Center IBM Retail Merchandising and Supply Chain - Maximize Merchandising; Minimize Supply Chain Costs Integrating merchandising and supply chain solutions is necessary in order to align your products and services with growing customer demands. Our new Merchandising and Su...

Tags: Enterprise Software, IBM Corp., Software, Supply Chain, Supply Chain Management (SCM)

Sponsored by: IBM
Date: January 2008
IBM
Resource Center The wrong ERP system can be costly: Time for a check-up Enterprise Resource Management is crucial to the efficiency and productivity of any corporation. But many companies don't have ERP systems that can keep up with their con...

Tags: Enterprise Resource Management, Enterprise Resource Planning (ERP), Enterprise Software, ERP, ERP System

Sponsored by: IBM
Date: January 2008
IBM
Resource Center Positioning your business to win: Warehouse Management Distributors must handle increased sales orders while maintaining inventory accuracy, meeting customer service demands, and increasing revenue without increasing costs. T...

Tags: Branding, IBM Corp., Marketing, Positioning, Sales

Sponsored by: IBM
Date: January 2008
IBM
Resource Center Positioning your business to win: Forecast and Demand Planning Wholesale distributors must manage inventories accurately and efficiently in order to meet customer service goals. To correctly predict consumer demand, they need invento...

Tags: Customer Relationship Management (CRM), Sales Force Management, Sales, Product Marketing, Positioning

Sponsored by: IBM
Date: January 2008
IBM
Resource Center Find out how to "Wow" the customer while managing costs Current bank trends indicate profit margins are flat. Retaining top bank customers is becoming harder and harder. Is your financial institution ready to buck this trend? ...

Tags: Bank, Financial Company, Financial Services, IBM Corp.

Sponsored by: IBM
Date: January 2008
IBM
White Paper Get ahead of the curve in demand management Demand management practices in the manufacturing space are quite common but most tend to concentrate on demand planning and rely solely on forecasting needs. Get this pap...

Tags: Forecasting, Sales, Sales Force Management

Sponsored by: IBM
Date: November 2007
IBM
White Paper Sales lagging behind? Learn how 200 best-in-class companies stay ahead Longer sales cycles and declining sales productivity are changing the way processes are handled and transactions are made. This Aberdeen Group white paper can help. It su...

Tags: Sales, Sales Force Management, Sales Strategy

Sponsored by: IBM
Date: July 2007
IBM
White Paper Business Continuity Solutions for Mid-sized Businesses The increasingly intertwined business relationships among businesses and their suppliers, partners and clients make it more critical than ever for mid-sized companies to ...

Tags: Business Continuity, IBM Corp., It Services, Midsize Business

Sponsored by: IBM
Date: June 2007
IBM
Presentation IP Connections Create the Bank Branch of the Future Rethink the way you reach your customers. Watch this IBM ForwardView Webshow to see how converged networking unifies voice, video, and data communications. You'll also le...

Tags: Corporate Communications, Product Marketing, Networking, Marketing, Management

Sponsored by: IBM
Date: May 2007
IBM
White Paper Retail opportunities in a world of extremes: Understanding today's teens and boomers To provide insight into today's marketplace, research was conducted to examine the tendencies of two diverse segments of shoppers - baby boomers and teens. The results re...

Tags: IBM Corp., Teen

Sponsored by: IBM
Date: January 2007
IBM

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